Computer Basics (860)
860-304. Pre-Tech for IT Support. (3 Credits)
Explore IT support desk operation, including ticketing, research and troubleshooting skills. Learn how to professionally deliver a technical document and presentation.
860-500. Pre-tech for Application Suite. (3 Credits)
Learn to apply skills in Microsoft Office, including word processing, creating spreadsheets and preparing presentations. Explore alternative solutions for and troubleshoot problems with Microsoft Office products.
860-505. Pre-Tech for IT Essentials. (2 Credits)
Learn essential IT skills including disassembling and reassembling a PC, performing computer maintenance and troubleshooting. Learn how to maintain and troubleshoot mobile devices. Practice responding to customers with the fundamental professionalism required in the field of IT.
860-610. Pre-Tech Network Fundamentals. (3 Credits)
Learn the fundamentals of local area networking, defining networks with the OSI Model and understanding wired and wireless networks. Gain an understanding of the Internet Protocol, implementing TCP/IP and working with networking services. Additional topics include wide area networks, network infrastructures, network security and desktop operating system basics. This is a companion support class for Network Fundamentals, primarily for IET students.
860-740. Computer Basics. (1 Credit)
This course is an introduction to basic computer concepts. Students will begin by exploring the desktop microcomputer. They will gain experience with the components of computer hardware, including mouse, keyboard and printer. Hardware concepts will be reinforced while students learn how to use the Windows operating system as well as WordPerfect word processing and New Print Shop graphics applications software. Students will then learn how to use the microcomputer to access the Internet. Through searching and surfing activities, students will learn the terminology and concepts needed to find information on web sites. Students will also use the Internet for electronic communication via web-based email.