Quality Management
Quality Management Associate of Applied Science Degree
Program Code: 10-185-2
For more information: wctc.edu/quality-mgmt
Quality management (QM) is a commitment to understanding a customer’s precise needs and delivering results on time and within budget. This program offers strategic skill sets in preparation for QM practices that extend to suppliers and distributors, including global supply chain networks.
The minimum required course grades and program grade point average (GPA) for students under this catalog are:
Core Courses = C
General Studies Courses = C
Program GPA = 2.0
Build your degree along a career pathway. Start with a couple of courses or an entry-level credential to enter the job market in your area of interest, then continue with higher credentials on your educational path for job advancement and higher wages.
Career Pathway
Related Certificates that can be earned along the way.
Program Outcomes
- Apply project management tools effectively.
- Utilize six sigma strategies and data analysis for systems improvement.
- Utilize lean principles and tools to identify inefficiencies and opportunities for improvement.
- Demonstrate proficiency in leadership and management functions.
- Demonstrate proficiency in the use of multiple quality approaches and tools.
- Apply critical thinking and problem solving tools.
Critical Life Skills
To help our students prepare for success in a workplace and society that is increasingly global, multicultural and collaborative, we provide curricular and co-curricular opportunities to develop critical life skills. WCTC is committed to teaching all students the following skills:
- Communication: Demonstrate appropriate communication.
- Critical Thinking/Problem Solving: Demonstrate critical thinking skills to analyze situations and solve problems.
- Relationships: Demonstrate effective interpersonal skills.
- Self-management: Demonstrate responsible and respectful behavior.
Listed below are the required courses for the program. To view the recommended sequence for taking courses click on the plan of study tab(s) above. Work with your Academic Advisor to design a program plan!
View your Program Matrix to find out when each course will be offered (term and time of day).
| Code | Title | Credits |
|---|---|---|
| Core Courses | ||
| 196-123 | Leading Change | 3 |
| 196-135 | Project Management | 3 |
| 196-136 | Risk Management | 3 |
| 196-140 | Managing People | 3 |
Approved Substitute: 196-191 | ||
| 623-161 | Lean Enterprise/Intro | 3 |
| 623-162 | Prin for Lean Enterprise | 3 |
| 623-163 | J-I-T Lean Enterprise | 3 |
| 623-164 | Lean Leadership Applications | 3 |
| 623-170 | Intro to Continuous Improvment | 3 |
| Approved Substitutes: 196-192 OR 623-130 OR 623-131 | ||
| 623-171 | Introduction to ISO | 3 |
| 625-150 | Six Sigma Green Belt | 5 |
| 625-151 | Six Sigma Green Belt Project | 1 |
| 625-152 | Six Sigma Black Belt | 5 |
| 625-153 | Six Sigma Black Belt Project | 1 |
| General Studies | ||
| 801-136 | English Composition 1 | 3 |
Approved Substitute: 801-223 | ||
| 801-196 | Oral/Interpersonal Comm | 3 |
Approved Substitute: 801-198 | ||
| 804-189 | Introductory Statistics | 3 |
| 809-195 | Economics | 3 |
| 809-196 | Intro to Sociology | 3 |
| 809-199 | Psychology of Human Relations | 3 |
Approved Substitute: 809-198 | ||
| Total Credits | 60 | |
| First Year | ||
|---|---|---|
| Fall Term 1 | Credits | |
| 623-161 | Lean Enterprise/Intro | 3 |
| 801-136 | English Composition 1 | 3 |
| Credits | 6 | |
| Fall Term 2 | ||
| 623-162 | Prin for Lean Enterprise | 3 |
| 623-170 | Intro to Continuous Improvment | 3 |
| Credits | 6 | |
| Spring Term 1 | ||
| 196-136 | Risk Management | 3 |
| 623-163 | J-I-T Lean Enterprise | 3 |
| Credits | 6 | |
| Spring Term 2 | ||
| 623-164 | Lean Leadership Applications | 3 |
| 809-196 | Intro to Sociology | 3 |
| Credits | 6 | |
| Second Year | ||
| Summer Interim | ||
| 809-195 | Economics | 3 |
| Credits | 3 | |
| Summer Term | ||
| 196-135 | Project Management | 3 |
| 804-189 | Introductory Statistics | 3 |
| Credits | 6 | |
| Fall Term 1 | ||
| 196-123 | Leading Change | 3 |
| 625-150 | Six Sigma Green Belt | 5 |
| Credits | 8 | |
| Fall Term 2 | ||
| 625-151 | Six Sigma Green Belt Project | 1 |
| 801-196 | Oral/Interpersonal Comm | 3 |
| Credits | 4 | |
| Spring Term 1 | ||
| 196-140 | Managing People | 3 |
| 625-152 | Six Sigma Black Belt | 5 |
| Credits | 8 | |
| Spring Term 2 | ||
| 623-171 | Introduction to ISO | 3 |
| 625-153 | Six Sigma Black Belt Project | 1 |
| Credits | 4 | |
| Third Year | ||
| Summer Term | ||
| 809-199 | Psychology of Human Relations | 3 |
| Credits | 3 | |
| Total Credits | 60 | |
| First Year | ||
|---|---|---|
| Fall Term 1 | Credits | |
| 623-161 | Lean Enterprise/Intro | 3 |
| Credits | 3 | |
| Fall Term 2 | ||
| 623-162 | Prin for Lean Enterprise | 3 |
| Credits | 3 | |
| Spring Term 1 | ||
| 623-163 | J-I-T Lean Enterprise | 3 |
| Credits | 3 | |
| Spring Term 2 | ||
| 623-164 | Lean Leadership Applications | 3 |
| Credits | 3 | |
| Second Year | ||
| Summer Term | ||
| 809-199 | Psychology of Human Relations | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 623-170 | Intro to Continuous Improvment | 3 |
| Credits | 3 | |
| Fall Term 2 | ||
| 801-136 | English Composition 1 | 3 |
| Credits | 3 | |
| Spring Term 1 | ||
| 801-196 | Oral/Interpersonal Comm | 3 |
| Credits | 3 | |
| Spring Term 2 | ||
| 196-123 | Leading Change | 3 |
| Credits | 3 | |
| Third Year | ||
| Summer Term | ||
| 809-196 | Intro to Sociology | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 809-195 | Economics | 3 |
| Credits | 3 | |
| Fall Term 2 | ||
| 196-140 | Managing People | 3 |
| Credits | 3 | |
| Spring Term 1 | ||
| 196-136 | Risk Management | 3 |
| Credits | 3 | |
| Spring Term 2 | ||
| 623-171 | Introduction to ISO | 3 |
| Credits | 3 | |
| Fourth Year | ||
| Summer Term | ||
| 804-189 | Introductory Statistics | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 625-150 | Six Sigma Green Belt | 5 |
| Credits | 5 | |
| Fall Term 2 | ||
| 625-151 | Six Sigma Green Belt Project | 1 |
| Credits | 1 | |
| Spring Term 1 | ||
| 625-152 | Six Sigma Black Belt | 5 |
| Credits | 5 | |
| Spring Term 2 | ||
| 625-153 | Six Sigma Black Belt Project | 1 |
| Credits | 1 | |
| Fifth Year | ||
| Summer Term | ||
| 196-135 | Project Management | 3 |
| Credits | 3 | |
| Total Credits | 60 | |
| First Year | ||
|---|---|---|
| Spring Term 1 | Credits | |
| 196-136 | Risk Management | 3 |
| 623-170 | Intro to Continuous Improvment | 3 |
| Credits | 6 | |
| Spring Term 2 | ||
| 801-136 | English Composition 1 | 3 |
| 804-189 | Introductory Statistics | 3 |
| Credits | 6 | |
| Summer Term | ||
| 809-199 | Psychology of Human Relations | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 196-123 | Leading Change | 3 |
| 623-161 | Lean Enterprise/Intro | 3 |
| Credits | 6 | |
| Fall Term 2 | ||
| 196-140 | Managing People | 3 |
| 623-162 | Prin for Lean Enterprise | 3 |
| Credits | 6 | |
| Second Year | ||
| Spring Term 1 | ||
| 623-163 | J-I-T Lean Enterprise | 3 |
| 809-195 | Economics | 3 |
| Credits | 6 | |
| Spring Term 2 | ||
| 623-164 | Lean Leadership Applications | 3 |
| 623-171 | Introduction to ISO | 3 |
| Credits | 6 | |
| Summer Term | ||
| 196-135 | Project Management | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 625-150 | Six Sigma Green Belt | 5 |
| 809-196 | Intro to Sociology | 3 |
| Credits | 8 | |
| Fall Term 2 | ||
| 625-151 | Six Sigma Green Belt Project | 1 |
| 801-196 | Oral/Interpersonal Comm | 3 |
| Credits | 4 | |
| Third Year | ||
| Spring Term 1 | ||
| 625-152 | Six Sigma Black Belt This course will run 16 weeks. | 5 |
| Credits | 5 | |
| Spring Term 2 | ||
| 625-153 | Six Sigma Black Belt Project | 1 |
| Credits | 1 | |
| Total Credits | 60 | |
| First Year | ||
|---|---|---|
| Spring Term 1 | Credits | |
| 623-170 | Intro to Continuous Improvment | 3 |
| Credits | 3 | |
| Spring Term 2 | ||
| 801-136 | English Composition 1 | 3 |
| Credits | 3 | |
| Summer Term | ||
| 809-199 | Psychology of Human Relations | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 623-161 | Lean Enterprise/Intro | 3 |
| Credits | 3 | |
| Fall Term 2 | ||
| 623-162 | Prin for Lean Enterprise | 3 |
| Credits | 3 | |
| Second Year | ||
| Spring Term 1 | ||
| 623-163 | J-I-T Lean Enterprise | 3 |
| Credits | 3 | |
| Spring Term 2 | ||
| 623-164 | Lean Leadership Applications | 3 |
| Credits | 3 | |
| Summer Term | ||
| 196-135 | Project Management | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 196-123 | Leading Change | 3 |
| Credits | 3 | |
| Fall Term 2 | ||
| 801-196 | Oral/Interpersonal Comm | 3 |
| Credits | 3 | |
| Third Year | ||
| Spring Term 1 | ||
| 196-136 | Risk Management | 3 |
| Credits | 3 | |
| Spring Term 2 | ||
| 623-171 | Introduction to ISO | 3 |
| Credits | 3 | |
| Summer Term | ||
| 804-189 | Introductory Statistics | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 625-150 | Six Sigma Green Belt | 5 |
| Credits | 5 | |
| Fall Term 2 | ||
| 625-151 | Six Sigma Green Belt Project | 1 |
| Credits | 1 | |
| Fourth Year | ||
| Spring Term 1 | ||
| 625-152 | Six Sigma Black Belt | 5 |
| Credits | 5 | |
| Spring Term 2 | ||
| 625-153 | Six Sigma Black Belt Project | 1 |
| Credits | 1 | |
| Summer Term | ||
| 809-196 | Intro to Sociology | 3 |
| Credits | 3 | |
| Fall Term 1 | ||
| 196-140 | Managing People | 3 |
| Credits | 3 | |
| Fall Term 2 | ||
| 809-195 | Economics | 3 |
| Credits | 3 | |
| Total Credits | 60 | |