Customer Service Assistant 2
Customer Service Assistant 2 Technical Certificate, 12 credits
Program Code: 40-106-CC
Advance customer service abilities, which include gaining additional computer application skills in the office setting, sharpening written and interpersonal skills and developing an understanding of records management systems in this short-term certificate program. Expand knowledge of the customer service process and learn strategies that can be applied to numerous customer service situations.
- Evening completion options are available for this certificate.
- Some credits earned in Customer Service Assistant 2 may be applied toward degree and diploma programs within WCTC’s School of Business.