Automotive Leaders

Automotive Leaders Technical Certificate, 12 credits

Program Code: 40-602-CC

Learn the skills needed to manage customer service efforts, including maintaining customer satisfaction and loyalty, and expanding the customer service process. Practice necessary skills for speaking and listening, team development, conflict resolution and interpersonal communication. Explore new and emerging technologies in the auto industry and explore basic physics concepts.

This certificate complements other automotive programs in the School of Applied Technologies.

Course List
Code	Title	Credits
Core Courses
196-125	Management of Customer Service	3
806-139	Survey of Physics	3
801-196	Oral/Interpersonal Comm	3
602-182	Automotive Emerging Technolog	3
Total Credits		12